Thank you for shopping at Maharaja Dry Fruits. Since dry fruits, nuts, and seeds are perishable food products, we maintain strict safety and hygiene standards. Please read our Return and Refund policy carefully below.

1. Returns Eligibility

Because our products are consumable foodstuffs, we generally do not accept returns once the package has been opened, unless there is a clear quality defect or wrong item dispatch. Returns are only eligible under the following criteria:

• The product package was damaged or tampered with in transit prior to delivery.
• The product received is completely different from what was ordered.
• The product has expired before delivery.

2. Damaged or Quality Issues

In case you receive a damaged or stale product, we will issue a replacement or refund immediately. You must notify us within 48 hours of receiving the shipment. We will require photographic or video evidence of the outer package and the contents to process the refund.

3. How to Request a Refund or Replacement

To register a request for refund or replacement, please reach out to our team using the channels below:

• Email: send an email to haryalidryfruits@gmail.com with your Order ID and photos.
• Phone / WhatsApp: Call or text us on +91 98139 01648.

4. Refund Processing & Timeline

Once your refund claim is validated and approved, we will process the credit back to your original payment method (Credit/Debit Card, Netbanking, UPI, or Wallet). Refunds typically reflect in your account within 5 to 7 business days depending on your financial institution's processing cycle.